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Chip Bell

Originally posted July 2003

Service Magic

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There's no trick to great customer service -- is there? A trick, no, but magic, yes, says customer service wizard Chip Bell. Like an expert magician delights his audience, your service must delight your customers. Bell's book is filled with effective real-world examples.

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Find Chip Bell on the web: www.chipbell.com

Buy " Service Magic" from Amazon


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